There are many pressures in healthcare, all of which have an impact on people who work on the front lines. Resilience Challenge, a new interactive videogame, aims to raise awareness about these pressures.
In the early 2000’s, Safer Healthcare Now and other initiatives were launched to improve the 10% error rate in hospitals worldwide. After over a decade of research, and billions of dollars of funding, the error rate remains unchanged. So what went wrong? There are several perspectives on why patient safety hasn’t improved. These include a) we didn’t understand safety as a culture, not just individual errors b) we need to strengthen what goes right, not just eliminate what goes wrong, and c) we need better engagement between researchers and clinicians to makes sure that researchers are asking the right questions and clinicians are implementing the results.
Resilience Challenge is one way that researchers at in the Centre for Applied Resilience in Healthcare (CARe) at King’s College London are addressing these questions. We are studying how we foster organisational resilience in order to improve patient safety and support clinicians to provide high quality care. Organisational resilience is the ability of a system to adapt safely to pressures in healthcare. The Resilience Challenge videogame supports nurses, doctors, and healthcare professionals to explore this concept, and understand what it means in practice. Organisational resilience is not about individuals coping with poor working conditions; it’s about creating better environments in hospitals so that people can give great care.
The videogame is based on guiding a patient’s journey through the hospital safely. It combines comic book style visuals with accurate medical imagery to create an experience that is both familiar and imaginative. We want to engage with people from a broad range of backgrounds including healthcare students, professionals, and the public to understand the pressures healthcare providers face at work, and how organisations can support clinicians and safe decision-making.
The Resilience Challenge is part of CARe’s wider work to inform policy about healthcare safety. The game is designed to raise awareness of the pressures on healthcare professionals and to start conversations about what can be done at an organisational level to support successful decision-making. CARe’s goal is to make healthcare systems work safely for everyone involved.
The Resilience Challenge was created through a collaboration between King’s College London’s Centre for Applied Resilience in Healthcare (CARe) and Karman Interactive, brokered and supported by the Cultural Institute at King’s.
Play the game, and please complete the survey at the end to support CARe’s research.
Learn more about our work here: http://resiliencecentre.org.uk/